Privacy Policy

At Ruby Rose Accountancy, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website (www.rubyroseaccountancy.co.uk) or engage with our services. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal data:

Personal Identification Information: Name, email address, phone number, business name, address.
Financial Information: If provided for consultation or accounting purposes.
Technical Data: IP address, browser type, device information, pages visited, and time spent on the website.
Communication Data: Information you provide when you contact us via forms, email, or phone.

2. How We Use Your Information

We collect your data to:

Provide and manage our accounting and consultancy services
Respond to your enquiries and requests
Maintain client records and comply with legal obligations
Improve website functionality and user experience
Send updates, newsletters, or marketing (only with your consent)

3. Legal Basis for Processing

We process personal data under the following lawful bases:

Consent – When you have given clear permission.
Contract – When processing is necessary for a service you have requested.
Legal obligation – To comply with legal or regulatory requirements.
Legitimate interests – For business operations, provided your rights do not override those interests.

4. How We Protect Your Data

We implement appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These include:

Secure servers and firewalls
SSL encryption
Restricted access to data
Staff training and confidentiality agreements

5. Sharing Your Data

We do not sell or rent your personal data. We may share your information with:

Professional advisors (e.g., legal or financial consultants)
Service providers who assist in operating our business (e.g., IT support, cloud storage)
Regulatory bodies or authorities when legally required

All third parties are required to respect the security of your data and comply with data protection laws.

6. Your Data Protection Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Object to or restrict data processing
Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at:
📧 info@rubyroseaccountancy.co.uk

7. Cookies

We may use cookies and similar technologies to improve user experience and analyse website traffic. You can control cookies through your browser settings. For more information, see our [Cookie Policy].

8. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices of such websites. We encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Ruby Rose Accountancy
📧 info@rubyroseaccountancy.co.uk